Troubleshooting your WordPress plugins

I worked in the cellular industry for a very long time. Too long. Part of the job was to help customers troubleshoot their phones (“Did you try turning it off and on?”). Who knew this “skill” would come in handy later for something other than cell phones?

I sometimes get emails from WordPress users asking for help because something borked when they activated one of my themes. The offender is usually one of the plugin running on the website.

So for those of you who aren’t quite sure where to start when you’re experiencing a conflict on your site, start with troubleshooting your plugin. Here’s a great flowchart @scribu put together which helps you through the steps.

– So

3 thoughts on “Troubleshooting your WordPress plugins

  1. I’m using the Grisaille theme on my wordpress site and have recieved hundreds of 404 errors from Google with almost all pointing to .menu. For example some of the URL’s are:


    These aren’t URL’s that I’ve added and must be part of the theme or a setting within the theme?

    1. Hi Bob,

      You’ll need to direct your question to the folks at Maybe check out their forum or advise them of the issue. Hope that helps.

  2. Hi! I started using WordPress a month ago and I am using the free version. Do you know if there is any way I can make changes on the html code even if I don’t use the premium version?

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